How it Works For Mediating Clients & Attorneys
Conveniently locate and find mediators worldwide based on criteria such as location, specialty, language, and even gender. Select your mediator on the map to visit their Mediator Profile Page.
Contact your mediator to schedule mediation, or if available, conveniently book using the calendar tool on their Mediator Profile Page. When booking online, be sure your opposing party is aware of your selected date and time, as most mediators can only confirm 1 agreed-upon date for all parties.
Based on the mediator’s policies, when it is time to make payment, either contact their office to pay, or if available, quickly pay online under the payment section of their Mediator Profile Page.
At your scheduled time for mediation, meet the mediator using your computer or mobile device and start by joining using the link or Meeting ID Code you were provided.
If an agreement is reached, your mediator will email you your documents for safe and secure electronic signing right from your phone or computer.
Experience the new in the Online Mediations.
With the evolution of any new technology, practitioners and the public learn and adapt to new ways of doing traditional things. Online mediation is a part of our daily life. Still, parties and mediators need new tools, some planning, and a fresh outlook on the ways the internet can connect people in a mediation, while preserving the benefits of the in person mediation process. InstantMediations aims to instruct on how to make online mediations work best.
Review the questions and answers and tips below on ways to learn how to make your online mediation a success.
Why Mediate Online
Multiple reasons exist for mediating online. Sometimes it means a full online mediation experience where all parties are present remotely from an internet connection. Other times it means a hybrid where a party appears online remotely and everyone else are physically present in the office.
Convenient to the parties
Online mediation allows parties to appear remotely at any agreed time from the comfort of their home or office, making excuses for participation a thing of the past. Even weekends can work for online mediations. All that is needed is each parties’ consent and fast internet connections. Parties save time, energy, and money by reducing travel costs, especially in last minute mediations. Parties can also benefit by avoiding hazardous conditions like inclement weather or reaching the mediator from restrictive environments like hospitals or prisons. Distance becomes a thing of the past with online mediations.
Facilitates third party participation in the mediation process
Online mediations make the appearance of necessary third parties a breeze. Whether it’s remote interpreters, appointed experts, amicus attorneys, or social workers, it takes just minutes to get others to participate remotely in a mediation.
Allows for cultural experts to participate.
Especially in international mediation, breaking down cultural differences is key to entering agreements.
Safeguards against bullying and violence
Whether an official finding of domestic violence exists, or the allegation of violence is made by a party, remote online mediation may be a proper remedy for getting people to talk who must communicate, such as over children. Mediations can be contentions and bring out strong emotions in parties. The remoteness element of online mediation may lower the heat and help parties reach compromise.
Allows for co-mediators
Especially a co-mediator from a different jurisdiction with knowledge of foreign laws or skilled in adapting cultural cues into the mediation process.
Allows for easy sharing of information
With participants online together on a computer, they are able to share documents, links, images, and real time photos with one another anyway that’s saves paper and printing costs. Additionally parties are able to take and exchange photographs from their remote site locations instead of having to wait to return to a specific destination after an in-person mediation.
Facilitates cost-prohibitive mediations
Online mediations allow for resolutions of small claim mediations, where the expense of travel to attend a mediation is not a justified cost compared to the potential benefits or losses to the parties. For example, a mediation between a businesswoman and customer involving a $2000 defective product may not be worth the price of a last minute airplane ticket to attend a mediation in person. The parties can mediate online and attempt a resolution with a neutral mediator reaching it cheaper and smoother than in a traditional way.
Travel reasons to mediate online
Whether this is just a few blocks away or on another continent, oftentimes travel can be a barrier for mediation if the latter is done in person. Open your mind and open doors for new alternative solutions, when the necessity to travel stops to exist and you are free to mediate from whenever you currently are.
There are regions of the world where travelling is a challenge, be it due to the political situation or other conditions, e.g. pandemic. However, in today’s world the Internet reaches almost everyone everywhere – so mediating online is a solution for times and places where no travel is advisable or feasible.
A temporary or permanent health condition might be a factor making it difficult to get to the mediator’s office in person. With online instant mediation this is easy to overcome, instead of making the effort to travel and engaging other people to help, you can schedule your own mediation and participate from where you are.
In the modern world there are still existing barriers when crossing borders and limitations of stay within the foreign territory. This should not be a reason why not to mediate. Instant mediations can help overcome those barriers, too and connect the mediation participants no matter where they are, no visas or residency cards needed!
The fact of being incarcerated does not mean that all the outside of prison issues vanish. There are still many issues to solve, like family law matters. Whenever they are allowed to use the internet, a person incarcerated can participate in mediation online.
Many parties share the view that one must make life choices carefully and consciously. Online mediation offers parties a chance to reduce their carbon footprint and save time by connecting them travel-free through the internet.
Tips when mediating online
There is no need to say that online mediation differs from mediating physically in person. Mediation online offers great opportunities but at the same time requires some precautions as well. We summarized some of them for you here.
Understand mediation may require compromise
Mediation has many benefits, chief among which is providing parties a chance to negotiate to attempt to resolve their problem. Negotiation oftentimes requires compromise with neither side receiving everything on its wish list.
Have a strong internet connection
A Wi-Fi internet connection is recommended to ensure continuous coverage and avoid data costs.
Utilize a computer over a smartphone or tablet
Computers are more durable for multi-hour long meetings, can remain plugged in, rely on Wi-Fi, and allow for easier sharing and review of documents over mobile devices. Additionally, unlike computers, smartphones are susceptible to frequent interruptions such as calls and texts by outside parties, which may interfere with the mediation experience.
Use headphones for privacy
One of the most important advantages of mediation is its confidentiality. It is important to alert every participant to the mediation online to wear headphones, so that no one outside of the mediation hears a part or all of the information exchanged and the proposal submitted mutually.
Charge your devices before beginning a mediation session.
Because mediations can last hours, participants should have their device batteries on full. Participants may also consider back up batteries. Whenever possible, computers and mobile devices should be plugged in.
Prepare mediation documents ahead of time
Online mediation lets participants share documents to help in negotiations. Parties should PDF relevant documents and images prior to the start of the mediation so the session can move quickly.