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Confluence Mediation

About Me

Working in the international business world for over 30 years, Abdallah has become very skilled in negotiation, mediation, and resolution of conflicts with his clients and his suppliers. By necessity, he managed conflicts between managers and workers. He also became adept at negotiating terms and relationships between companies and their representatives, as well as within companies. Over the course of his career, Abdallah has had at least 400 employees reporting to him, and on many occasions, he acted as an ombudsman, helping to reach agreements between employees during times of conflict.

Abdallah received his formal training from MWI, one of the highest rated mediation agencies in the nation. His training is in accordance with the Massachusetts General Laws ch.233 § 23C.
Clients notice Abdallah’s relaxed and open manner during mediation and negotiation. Abdallah listens well and can understand the meanings of his clients’ values. He is very skilled at keeping a balanced viewpoint, while still holding the importance of all his clients’ concerns.

Abdallah considers mediation to be facilitative and transformative.
He sees his role as managing three dynamics:

  • ​the mediation process itself
  • the interaction between the parties
  • the issues and decisions facing the parties​​

Abdallah is a U.S. citizen and a parent of three teenage boys. He has lived in Western Massachusetts for over 20 years, and he has traveled for his work in most of Africa, Europe, and the Middle East. His life experience and his business experience gives him his unique perspective on communication and the exchange of ideas.

My Procedures & Polices

What is Mediation?

Mediation is a form of facilitated negotiation, by a mediator, who helps the parties engage in a dialog to search for a joint agreement. All decisions, from agreeing to participate in the mediation, to possible terms of an agreement, are decided by the parties.
The mediator has no authority over the parties nor impose any directives. The mediator is there to help the parties find their interests, list and organize the options they have vs the alternatives and the outcome probabilities for each outside a resolution via the mediation process.

Why Mediation?

There are many advantages to mediation, and below is a list of a few
​Saves parties time and money
Allows parties to resolve disputes in accordance with own preferences
Confidential, private forum for addressing sensitive issues and exploring settlment
Parties control selection of mediator
Parties retain control over outcome; can end mediation at any time
Allows for creativity and flexibility in generating options; leads to solutions tailored to meet parties’ interests
Is it confidential?

All communications in mediation are confidential, and neither the mediator’s work product nor the participants’ statements made in mediation about the subject matter can be disclosed later or admitted into evidence if a trial is held. Private sessions between a single party and the mediator have a second level of confidentiality, since they aren’t shared with the other party without permission. The only record of a mediation is the written agreement reached by the parties.

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